“Zenprise enables us to proactively provide high levels of service to our BlackBerry users.”
- Mike Ruman, Enterprise Messaging Manager of Grant Thornton
“Zenprise for BlackBerry nailed our latency problem on the first try. In my opinion, it paid for itself in one day.”
- Steve Conley, Director of IT, Boston Red Sox
“I’m estimating that 90% of the everyday operational problems can now be handled by the Tier 1 and Tier 2 teams.”
- Paul Hinsberg, Senior Server Engineer, County of Alameda
“We had a positive ROI in 1 hour after we installed Zenprise. The product immediately detected issues on 6 of my servers.”
- Anthony Hebert, Principal Technology Architect, Truckee Meadows Water Authority
“With a large number of BlackBerry devices, we are always looking for ways to automate the day to day management of our BlackBerry infrastructure, solutions like Zenprise are a viable alternative to help automate our troubleshooting process, thereby freeing up time for me and my team.”
- Gilbert Villaroman, Sr. Network Administrator, Ross Stores.
“Zenprise has a unique ability to find and resolve complex problems that aren't easy to detect manually.”
- Larry LaBas, Director of IT Operations, SonicWALL
“We can fix the problem before it gets worse. That's really critical. We can find where the problem is and fix it simply.”
- Gilbert Villaroman, Sr. Network Administrator, Ross Stores.
“Zenprise lets us work smarter. Not only does it point out problems, it gives me the solution even before users are affected.”
- John Shaffer, Director of Technology, Greenhill & Co
“The last thing I need is a County Supervisor, or a Sheriff or Fire Chief to feel frustrated by any BlackBerry problems. Zenprise analyzes my entire system on a regular basis and proactively finds issues before my users do.”
- Paul Hinsberg, Senior Server Engineer, County of Alameda
“A while back, the RIM SRP network came down, and BlackBerry devices stopped receiving e-mail. Using Zenprise, we could tell a couple of days before the actual outage that something was wrong with the RIM service. When the network eventually went down, we knew immediately that the problem was not with our core infrastructure.”
- Paul Hinsberg, Senior Server Engineer, County of Alameda
“Zenprise is amazing. On Feb 11, I was alerted immediately about the RIM network outage. I actually knew about the problem even before my carrier - when I called Rogers, they still didn’t know RIM's network was down. Thanks for building such a great software!”
-Jing Ming, Senior Technology Specialist, Global Fortune 500 electronics company.
“Zenprise is the only product I've found that can look at both our Microsoft Exchange and BlackBerry environments, providing a true end-to-end view.”
- Steve Conley, Director of IT, Boston Red Sox
“Zenprise understands the complexity of the Exchange environment, and condenses the issues down to simple instructions and resolutions that my staff can use to precisely pinpoint and correct problems. Even our junior administrators can use Zenprise to learn about and solve complex issues in the Exchange environment. The step-by-step resolutions are critical.”
- Dan Rosman, Director of IT, Jelly Belly.
“I really didn’t have to get involved because it was so smooth. The implementation was effortless from our perspective.”
- Andrew Collier, Telecommunications Manager, Shook Hardy & Bacon
“The product didn't require a team of consultants to install and configure it. I actually installed the latest version myself without incident.”
- Dan Rosman, Director of IT, Jelly Belly
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