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Zenprise solves a variety of problems on the BES infrastructure. For example, Zenprise for BlackBerry pinpoints problems in the following areas:
- Exchange infrastructure problems impacting BlackBerry Enterprise Server (BES)
- Calendar Synchronization
- Email Synchronization
- Attachment Server failures
- MAPI connectivity problems b/w BES and Exchange
- BES database connectivity
- SRP connectivity
- Enterprise Device Activation
- BES Admin permission
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Zenprise looks at the critical components of BES as well as its inter-connected, dependent Microsoft Infrastructure.
This includes such services as:
- BES Dispatcher
- BES Router
- BES Attachment
- BES Agent
- BES SRP
- BES SQL Database
- BES MDS
- MS Exchange Mailflow
- MS Exchange Stores
- MS Active Directory
- MS DNS
- MS Global Catalog
- MS Domain Controller
And many more…
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Zenprise can identify problems across the BlackBerry infrastructure, which includes carrier problems such as connectivity, carrier network availability, handhelds and performance to name a few.
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Zenprise is easy to install and manage.
- Installation: Zenprise is easy to install. Simply run the installation wizard and enter a few items; from there, Zenprise installation is hands-free
- Management: Zenprise is easy to use and requires minimal training. In addition on an ongoing basis, Zenprise performs hands-free updates
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Zenprise for BlackBerry requires the minimal resources:
- Network: Bandwidth usage can be throttled to meet an organization’s link-speed requirements
- Agent Memory: Memory usage ranges from 0-25mb when the service is active
- Agent Disk Space: Agent only requires 25mb of diskspace;
- CPU Utilization: 5-10% when active
| Zenprise Component |
Supported Environment |
| Management Server |
CPU: P4 1.5GHz or higher
Memory: 2GB or higher
Storage: 80GB of free disk space
NIC: 100/1000 Base-T
OS: Windows Server 2003 (Any Edition) |
| Console |
Windows 2003 or Windows XP |
| Database |
SQL 2000 SP4 or MSDE SP4
SQL 2005 SP1 or SQL Express |
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