|
|
|
|
|
|
|
|
Zenprise troubleshoots problems with:
- Account setup/ Permissions
- Active Directory
- Application settings (Outlook)
- Authentication
- DNS
- SMTP connectors
- Routing Group connectors
- Global catalog
- IIS
- IMAP
- Information Store
- TCP/IP configuration
- Mail flow
- MTA
|
- Network connectivity
- Outlook Web Access
- Performance
- POP3
- Public Folders
- RPC connectivity
- Security
- Server configuration
- Site configuration
- SMTP
- Software version/ Patch levels
- Storage groups
- SSL configuration
- WMI
|
AND MORE…
[back to top]
|
|
|
|
|
|
Zenprise runs tests similar to those an administrator might run. Zenprise can run tests including:
- Network tests such as traceroute, ping, and port checks
Server tests including OS performance, disk, CPU, I/O, storage, and services
- Component tests including message queues, information store, caches, and services
- Transaction tests including mail flow, LDAP queries, OWA tests, and permission checks
[back to top]
|
|
|
|
|
|
|
Monitoring tools are effective in highlighting issues on individual servers or devices, but do not analyze the interdependencies between problems.
Even with a monitoring framework, you still need to interpret the flood of alerts — which may be difficult to understand, and often are not symptoms of the underlying cause. As a result, you may need to manually run additional tests to pinpoint the cause of the problem.
Zenprise detects the true underlying cause of these alerts and recommends the appropriate fixes. The software makes the resolution process faster and more effortless.
Zenprise integrates with leading monitoring tools such as Microsoft OpsManager, HP Openview, IBM Tivoli, Quest Spotlight on Exchange, etc.
[back to top]
|
|
|
|
|
|
|
Zenprise is easy to install and manage.
- Installation: Zenprise is easy to install. Simply run the installation wizard and enter a few items; from there, Zenprise installation is hands-free
- Management: Zenprise is easy to use and requires minimal training. In addition on an ongoing basis, Zenprise performs hands-free updates
[back to top]
|
|
|
|
|
|
Zenprise for BlackBerry requires minimal resources:
- Network: Bandwidth usage can be throttled to meet an organization’s link-speed requirements
- Agent Memory: Memory usage ranges from 0-25mb when the service is active
- Agent Disk Space: Agent only requires 25mb of diskspace;
- CPU Utilization: 5-10% when active
| Zenprise Component |
Supported Environment |
| Management Server |
CPU: P4 1.5GHz or higher
Memory: 2GB or higher
Storage: 80GB of free disk space
NIC: 100/1000 Base-T
OS: Windows Server 2003 (Any Edition) |
| Console |
Windows 2003 or Windows XP |
| Database |
SQL 2000 SP4 or MSDE SP4
SQL 2005 SP1 or SQL Express |
[back to top]
|
|
|
