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Remotely Find, Control, and Secure Smartphones
Zenprise’s® Device Manager, an enterprise class mobile device management solution, allows help desk representatives to remotely support smartphones used by a company’s mobile workforce. IT departments can ensure that users have consistent, reliable, and secure access to enterprise data and applications. End-user related smartphone problems can often cause costly delays, downtime and expensive security and compliance violations. Device Manager’s Remote Control capability helps IT professionals solve a user’s smartphone problem from anywhere in the world, all without ever having to physically touch the device.
As an essential module of the Zenprise MobileManager™ platform, Device Manager helps you proactively troubleshoot smartphone problems, manage configurations, and remotely find and secure lost company- and employee-owned smartphones. Only with Device Manager can you simultaneously improve mobile service levels, reduce smartphone management costs, and protect against security threats aimed at your mobile enterprise.
Remotely control, find, and manage security for BlackBerry, iPhone, Android, Windows Mobile, and Palm webOS devices. >> LEARN MORE
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“We support over 700 attorneys, power smartphone users who need reliable access to emails, business applications and case files whether they’re on the road, in client offices or at the courthouse. Zenprise helped us reduce call volume and MTTR, and recoup over $300,000 in billable hours within a year; a significant ROI that will only increase as the firm rolls out more smartphones.”
- Phil Hudon, Telecommunications Technologist, Shook Hardy & Bacon LLP |
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Zenprise’s mobile device management capability allows you remotely perform over 120 automated diagnostic tests to identify and pinpoint the root cause of smartphone problems. Once a root-cause is identified, BlackBerry Remote Control allows you to log onto and navigate the device as if it were in the palm of your hand. Immediately resolving user-related problems has never been easier than with Zenprise Device Manager and its Smartphone Remote Control capability.
GPS tracking can be enabled, in accordance with corporate security and privacy policies, to help locate and secure lost or stolen smartphones. Once located on a map, a BlackBerry, iPhone, Windows Mobile, Palm Pre or Android device can be remotely wiped to ensure that corporate data is not compromised. The ringer on a lost device can be changed from vibrate or silent to enabled, thereby allowing an employee to call and locate their lost device. Device Manager eliminates the time, hassle and expense associated with smartphone replacement.
Device Manager provides you with a real-time view into a smartphone’s application’s health and utilization. A smartphone’s version, configuration, application memory usage can easily be viewed via the MobileManager dashboard. Pinpointing and disabling unauthorized applications is a leading solution to many user-related problems. Remotely enforcing smartphone application white- and black-lists is also reality with Device Manager.
Device Manager’s self-service portal enables smartphone users to register, provision, and troubleshoot many common device-related problems on their own. BlackBerry provisioning and monitoring, not to mention activation and outage management is simplified with Zenprise. Your mobile workforce can wipe and lock a smartphone, reset its password, and re-provision the smartphone without the assistance of IT personnel. Self-service capabilities are proven to improve end-user productivity, while lowering mobile management support costs.
>> ZENPRISE MOBILE DEVICE MANAGER FEATURES AND BENEFITS
>> SMARTPHONE REMOTE CONTROL
>> ZENPRISE MOBILEMANAGER ADVANTAGE
Zenprise is a registered trademark, and Zenprise MobileManager and ZenPro are trademarks of Zenprise, Inc. BlackBerry®, iPhone®, Palm® and Windows Mobile® are trademarks of their respective holders.
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